Social media and reputation management always seem to be big topics at search conferences (as they should be), and PubCon South 2011 was no exception. While online reputation management (ORM) isn’t new by any means, it’s something that does tend to be overlooked by … Think of it as asking for public feedback.
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If you’re a local business owner, you already know how much that one little star in a negative review can impact your online reputation . No matter how amazing your product or service is, negative reviews are an unavoidable part of doing ..
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